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When the door opened my locker was empty what now?

Unfortunately, sometimes an error can occur when the delivery driver is dropping off a parcel.

If your locker was empty when the door opened, it usually means:

  1. The delivery driver was unable to store it
  2. OR the delivery driver stored the parcel in a different locker in error.

What can I do?

We recommend the following steps:

  1. First, check if you have received any information from the courier company. 
  2. Please contact our support team to open an investigation: oohpod.com/contact