---
title: What happens if I don't collect my parcel within 24 hours?
description: what happens after your parcel remains in a locker for more than 24 hours
---

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# What happens if I don't collect my parcel within 24 hours?

## What happens if I don't collect my parcel within 24 hours?

 No problem. An additional token will be used for each extra 24-hour period your parcel remains in the locker until it is collected.  If you can't get to the locker yourself, you can always ask a friend or family to collect it for you, all they will need is your access code. 

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