We get it, sometimes life gets in the way and your cannot make it to collect your parcel in time.
Please contact our support team oohpod.com/contact to find out the status of your parcel and please make sure to include your tracking number.
Note: You may be liable to additional charges if you do not collect your parcel within the specified collection period.
Tip: Most carriers send a delivery notification the day prior to delivery which allows you to change the delivery day. Contact your carrier to arrange delivery for a date you will be available to collect!